About Us

We are a research and design consulting firm focused on user experience, helping organizations make data-driven decisions and developing products and services based on real-world feedback. Extensive experience in commercial transportation and recreational vehicles for the North American market.

Steve Wreggit, Ph.D.

Steve Wreggit, Ph.D.

Steve is the founder of Fathom Insight LLC. He previously led a UX & Customer Research Team at Mercedes Benz R&D North America and worked as a Human Factors Specialist and Researcher for the FAA and Boeing. For over a decade, he taught Human Computer Interaction classes at Washington State University-Vancouver.

He received his Masters in Psychology – Human Factors from the University of Idaho and his Ph.D. in Industrial and Systems Engineering – Human Factors from Virginia Tech.

Steve, along with his team, focus on human-centered design and a positive human experience with new technologies and products, empowering decision makers with strategic information and innovative design solutions.